Help
Plain answers to the common questions about Nija: topping up, prices, API keys and privacy.
For everyone
Other ways to top up
Top up in USDT from your own wallet at any hour, or with a shop voucher whenever a till is closer.
How pricing works
You pay only for what you use, and every model shows its price before you start.
Choosing a model
Every major AI model on one balance: check the price before you ask, and switch models whenever you like.
The Nija Tutor
New to AI? The Nija Tutor is a friendly guide that teaches you by simply chatting.
The chat
Ask any major AI model anything, pay only for the answers you get, and keep your conversations in your own account.
Your privacy and where your data lives
Your data is stored in Africa, and by default the model that answers you keeps no copy and does not train on it.
Account security
No password to steal: every sign-in uses a fresh one-time code, and you can see and end every session yourself.
When something goes wrong
Plain fixes for the common snags: a low balance, a voucher PIN that is refused, or a sign-in code that will not work.
Contact and support
Open a case from your account and follow every reply from the Nija team in one place.
Settings and your account
Choose your language, your look and what goes on your invoices, and keep track of what you have agreed to, all from your own account.
Spend limits and alerts
Stay in charge of what you spend: cap each key, set a budget for your account, and get a warning before you reach either one.
Service status and updates
See at a glance whether Nija is running normally, read how each incident was handled, and follow the changes to the models, the prices and the API.
How to ask Nija for a record
Find out where to send a request for a record Nija holds, and what to put in it.
For developers
Get an API key and make a first call
Keep your code: point an OpenAI SDK at Nija and change only the base URL and the key.
Connect an agent over MCP
Give your agent every Nija model as a tool, with an ordinary inference key and a spend cap you control.
Ask the support bot
It answers from the Nija help articles only. Never type a password, an API key or a voucher PIN here.